Privacy Policies

Last updated: November 28th, 2025

Tinsley Bluebell operates this website and online store, including all related information, content, features, tools, products, and services (the “Services”). The Services are powered by Shopify, which enables us to provide our products and services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our website, or otherwise communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term personal information, we mean information that identifies, relates to, describes, or can reasonably be linked to you.

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact details — name, billing address, shipping address, email address, phone number

  • Payment information — payment method, transaction details, payment confirmation (payment card data is processed securely by our payment providers and not stored by us)

  • Account information — login credentials, preferences, and settings

  • Order & transaction data — items viewed, added to cart, purchased, returned, or exchanged

  • Customer communications — messages you send to us via email or contact forms

  • Device & technical data — IP address, browser type, device identifiers

  • Usage data — interactions with our website, pages viewed, and browsing activity

Sources of Personal Information

We collect personal information from:

  • You directly — when you place an order, contact us, or create an account

  • Automatically — through cookies and similar technologies

  • Service providers — such as Shopify, payment processors, shipping partners, analytics and marketing tools

  • Third parties — including advertising and analytics partners (where applicable)

How We Use Your Personal Information

We use personal information to:

  • Provide and operate the Services

  • Process payments and fulfil orders

  • Arrange shipping and delivery

  • Communicate with you about your orders or enquiries

  • Provide customer support

  • Improve and personalise your shopping experience

  • Send marketing communications (where permitted and if you opt in)

  • Detect and prevent fraud or misuse

  • Comply with legal obligations

Marketing & Advertising

Where applicable, we may use your personal information to deliver marketing communications or display relevant advertisements on our website or third-party platforms.

You may opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.

How We Share Personal Information

We may share personal information with:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping and fulfilment partners

  • Analytics and advertising partners

  • Professional advisers or legal authorities, where required

All third parties are required to handle your data in accordance with applicable privacy laws.

Relationship with Shopify

Our store is hosted on Shopify. Shopify processes personal information in order to provide and improve the Services. Information may be transferred outside your country of residence.

For more information, please review the Shopify Consumer Privacy Policy.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, analyse performance, and support marketing activities.

You can manage cookie preferences through your browser settings or cookie banner (where available).

U.S. State Privacy Rights

If you reside in certain U.S. states — including California, Florida, Virginia, Colorado, Connecticut, Utah, and others with similar privacy laws — you may have specific rights regarding your personal information.

Under applicable U.S. state privacy laws, the sharing of personal information for targeted advertising purposes may be considered a “sale,” “sharing,” or “targeted advertising.”

Your Rights May Include:

  • Request access to personal information we hold about you

  • Request correction of inaccurate personal information

  • Request deletion of your personal information

  • Opt out of the sale or sharing of personal information

  • Opt out of targeted advertising

  • Request a portable copy of your personal information

Targeted Advertising & Global Privacy Control

We may share limited personal information with advertising partners to display relevant ads.

If you wish to opt out of these activities, you may contact us at info@tinsleybluebell.com.

If your browser sends a Global Privacy Control (GPC) signal, and where legally required, we will treat this as a valid opt-out request for the device and browser used to access our website.

We do not discriminate against customers for exercising their privacy rights.

UK & EEA Privacy Rights

If you are located in the UK or European Economic Area, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Data portability

You may exercise these rights by contacting us at info@tinsleybluebell.com

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.

Data Retention & Security

We retain personal information only as long as necessary to fulfil orders, meet legal requirements, resolve disputes, and operate our business.

While we take reasonable steps to protect your data, no system is completely secure.

International Transfers

Your personal information may be transferred outside your country of residence. Where required, we rely on recognised legal safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Tinsley Bluebell
📧 info@tinsleybluebell.com
📍 124 City Road, London, EC1V 2NX, United Kingdom